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we care

Your complaint is important to us. We promise you to solve it within 10 working days from the date of registration at any of our channels:

 

  • 800 119 2222 (Toll Free) or +966 11 299 4022 (outside the Kingdom)
  • +966 11 276 9272
  • Bank Branches
  • ANB Mobile 
     
In case the solution of your complaint is unsatisfactory, you can escalate it to higher levels on phases as follows: 
  • Level 1: Send a fax
  • +966 11 276 9421
  • Level 2: Send a fax
  • +966 11 408  3125
  • Level 3: Contact Customer Protection Department at SAMA.

arab national bank Head Office

arab national bank General Management

  • PO Box 56921 Riyadh 11564 Kingdom Of Saudi Arabia
  • +966 (0)11 402 9000
  • +966 (0)11 402 7747
  • 402 660 ARNA SJ (Telex)
  • SWIFT CODE : ARNBSARI
  • consumer.info@anb.com.sa
 
Dear Customer
To report your ANB Credit Card or ANB ATM Card has been lost or stolen, please contact our Phone Banking at 920005555 within KSA or +966920005555 outside KSA
Dear Customer
I
f you suspect that there has ben an un-authorized breach of your account(s), or that a transaction has taken place that you did not initiate please call the bank immeditaly 920005555 or 8001244040 within KSA or  +966920005555 outside KSA
Job applications should be sent to careers@anb.com.sa , with any attached documents, such as CVs being in Microsoft Word format.